How do I return or exchange my order?
You may return/exchange your order to our store within 14 days after your purchase. Please read more about our Return and exchanges page.
How long does it take to process my return?
Once we have received your package, your refund will be processed within 3-5 working days. You will be notified via your email when this transaction has taken place. Please read more about our Returns and exchanges.
Where is my order?
Please make sure to check your email for a shipment confirmation email to see the most recent activity on your package. You can follow up and track your order with UPS through our supplied tracking number included in your order.
Is it safe to order online from your website?
Is shipping free?
- Free shipping on all orders.
Shipments outside of the U.S. may be subject to your specific country’s tariffs, duties, value-added tax (VAT), etc These costs are your responsibility and are not included in the shipping charges on our website.
What information do we collect when you visit our website?
I have forgotten my password. What can I do?
To retrieve your password, click on the “forgot your password” link on the login page. Then you will receive an email to change your password.
Who do I contact if I need any help?
For any help, you can contact our friendly customer service team through contact email@example.com, or fill in the Contact Us form and our team will take care of your request within a few hours.