If the customer is not satisfied with the purchase. He /she can return the purchased product at his/her cost within 14 days of the original invoice date, and we'll give you a full refund.
Online Returns & Exchanges
We offer FREE returns or exchanges within 14 days of your purchase within the USA.
Please note the following to our return and exchange policy:
- We will cover your exchange shipping fees to exchange the item with the same value of money from our store.
- You can return any product you have bought, and we will cover the return shipping costs as long as the item(s) are unused and/or unopened.
- Refunds for returned item(s) will be processed within 3-5 working days after receiving the item(s).
How do I return/exchange my items?
Simply click ‘Make Return or Exchange’ and fill in the file
- Change of Mind: You are free to return almost any unopened item within 14 days of receipt. Items received after this will be charged a minimum 20% restocking fee.
- Damaged/Defective Orders: All damages to be reported within 7 business days from the date of order. We will offer you either a replacement order or a full refund. We will pay for all shipping.
- Shortage/Wrong-filled Orders: All shortages to be reported within 7 business days from the date of order. We will ship you out the shorted item ASAP.
Which supplies are not returnable?
● All orders are allowed to be returned as long as they are unused and/or unopened.
Orders that have already been processed cannot be canceled; they must be returned to our store and follow the Returns Policy.
International Exchanges and Returns
Shipments outside of the U.S. may be subject to your specific country’s tariffs, duties, value-added tax (VAT), etc These costs are your responsibility and are not included in the shipping charges on our website.